FAQ
What time is check-in and check-out?
Check-in is available from 14:00 to 20:00, while check-out is by 10:00.
What time is breakfast served?
Breakfast is available from 08:00 to 10:00 with an international buffet.
Are there different room categories?
Yes:
- Standard Double (bathroom without bidet)
- Superior Sea View Double (€10.00 daily supplement)
- Ground floor Family Rooms
Are there quiet hours?
Yes, quiet hours are required from 23:00 to 08:00.
How does room cleaning work?
Cleaning is daily and is guaranteed if the room is vacated by 11:00.
How can I reach you?
You can reach us easily by several means:
- By car: A14 Bologna–Taranto motorway, recommended exits: Ancona Nord, Ancona Sud, Loreto, or Porto Recanati
- By train: Ancona, Loreto, or Porto Recanati stations
- By plane: Ancona-Falconara Airport
- By ship: Port of Ancona
Where do I check in?
Check-in takes place at the restaurant bar.
Is luggage storage available?
Yes, luggage storage is free of charge.
Is beach service available?
Yes, beach service is available with a shuttle to San Michele.
Is Wi-Fi available?
Yes, Wi-Fi service is free of charge.
Is half board available?
Sì, la mezza pensione include la cena con menù di pesce del giorno (bevande escluse) al costo di €35.00 a persona.
Is parking available?
Yes, free parking is available in the hotel area.
Is smoking allowed in the facility?
No, smoking is prohibited in all rooms and common areas.
Is a deposit required?
Yes, a deposit is required and can be paid via bank transfer or credit card pre-authorization.
Do you provide swimming pool or beach towels?
No, we do not provide swimming pool or beach towels.
Do children stay for free?
Children are considered as such up to the age of 12. Children up to 2 years old stay for free if they sleep with their parents.
Is the restaurant open?
Yes, "Le Cave" restaurant, specializing in fish dishes, is open for dinner from 19:30 to 22:00.
Is the deposit refundable?
No, in the event of a cancellation or no-show, the deposit is non-refundable.
Is the swimming pool included?
Yes, the swimming pool is free of charge, though swimming caps are mandatory.
Is the hotel open all year round?
Yes, we are open all year round.
Do you offer a transfer service?
Yes, a paid transfer service to/from the airport is available.
Do you offer lunch solutions?
Yes, a quick lunch with cold dishes and a drink is available at a cost of €15.00 per person.
How often is the linen changed?
Linen is changed every 3 days.
Which payment methods do you accept?
We accept payments by card, bank transfer (including instant transfers), and cash.
Which services are available in the room?
All rooms are equipped with TV, air conditioning, minibar, private bathroom with hairdryer and courtesy kit.
What are the bar opening hours?
Il bar è aperto dalle 08:00 alle 19:00.
Are pets allowed?
No, pets are not allowed.
